Founded in Switzerland in 2013, Smallpdf provides a simple, secure, and reliable answer to heavy, awkward PDF software, and has become the most-loved and most-trusted PDF software on the planet. We serve over 500 million users in 24 different languages, and in every country in the world — even Antarctica!
As one of the most successful startups in Switzerland, with 52 staff of 18 different nationalities, we're on a mission to make PDF easy. We love open-source and using the latest technologies to scale our distributed application to process millions of files every day.
As an IT Operations Specialist at Smallpdf you will be responsible for managing access to a number of cloud products, installing software, procuring new HW and managing network systems. You may also be requested to train staff on correct operating procedures.
Responsibilities
HW procurement
Management of end users devices and productivity tools
Manage meeting rooms connectivity, WiFi, VPN
Troubleshooting network and software issues
Training staff on newly installed systems
On-boarding and offboarding
1st level support
Implement and manage 2FA and SSO
Maintain ISO 27001 IT risk catalog and access database
Periodically review security logs
Requirements
Strong communication and problem-solving skills
Knowledge of LAN and wireless networks
Good knowledge of macOS and MDM solutions
Knowledge of databases, network security and programming / scripting languages are welcome
EU citizen or a valid work permit to work in Switzerland
Based in Zurich or willing to relocate, this is an on-site role.
Benefits
The opportunity to impact a successful, growing scale-up and its tools used by millions worldwide.
Work in small, highly motivated, cross-functional teams that push boundaries.
Enjoy company events in the Swiss Alps, on Lake Zurich, or even further afield.
Flexible working from home policy.
After-work events include BBQs, cinema, game nights, meet-ups, and more.
Learn German with our free German language course.
Hack days to challenge yourself and the team.
Unlimited free coffee and drinks.
Weekly team lunch on the house.
Brand new offices in the heart of Zurich.